Pushy Support
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Recent activity by Pushy Support-
Is there a max notification payload size?
Yes. The notification data payload for the Send Notifications API is limited to 4kb in stringified JSON maximum string length. Get in touch with us if you need to send more than 4kb.
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How do you define active devices?
Active devices are defined based on your app's platform: iOS: Any user that has launched your app at least once on their device during a monthly billing period.Web Push: Any user that has visited y...
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What are pending notifications?
Pending notifications are notifications queued for Android or Electron devices which are currently offline. They might have uninstalled your app, turned off their device, or their device lost Inter...
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Is Xamarin iOS supported?
Unfortunately, at this time we can only support Xamarin.Android. On iOS, Xamarin unfortunately does not yet support Swift frameworks, and since the Pushy iOS SDK is developed in Swift, it curren...
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How can I send silent / background notifications on iOS?
Simply pass the content_available: true parameter in the Send Notifications API request body and omit the notification object to send a silent notification: { "to": "a6345d0278adc55d347...
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Is Pushy GDPR-compliant?
Pushy is committed to complying with the General Data Protection Regulation, and enabling our clients to comply with this new regulation. We understand the GDPR has robust requirements and obligati...
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Where are the Pushy Pro servers hosted?
All Pushy Pro servers are hosted in AWS US-East (North Virginia). For regional flexibility, please consider Pushy Enterprise, a dedicated solution that we can host in every AWS region in the world.
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Are billing accounts supported?
At this time, we can support billing accounts in the following manner: 1) Have your billing contact sign up for a new Pushy account 2) Have him/her enter payment details to upgrade the account to...
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Is there a demo?
Yes. With Pushy Demo, you can witness the speed and reliability of our platform without writing a single line of code. For a demo of our dashboard, simply sign up for a Trial account. We offer open...
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How can I close my Pushy account?
We're sad to see you go. We'd really appreciate it if you could tell us why you decided to delete your account by reaching out. If there's any specific issue you faced, please let us know and we'll...