Pushy Support
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Recent activity by Pushy Support-
Why was I charged after closing my account?
When you choose to close / delete your account, we specifically mention that doing so will charge the current account balance for that month to your card, and any unpaid invoices from previous mont...
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Does Pushy support the FCM notification parameter on Android?
At this time, Pushy only supports data-payload notifications to Android devices, which are silent by default: { "to": "a6345d0278adc55d3474f5", "data": { "message": "Hello World!" ...
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Can I deliver notifications to Android & iOS devices without Internet connectivity?
Yes! This is possible with an on-premises deployment of Pushy Enterprise. On iOS, Apple recently released Local Push Connectivity which finally makes it possible for your iOS users to receive push...
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How can I customize the heartbeat / keepalive interval on Android?
The heartbeat interval is a mechanism that ensures the background connection to our servers is kept active while your app runs in the background. Increasing the frequency of the keepalive interval ...
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How much network bandwidth does the Pushy Android SDK consume?
We use a fine-tuned, minimalistic protocol called MQTT to minimize bandwidth consumption to the fullest extent. This is a protocol built for IoT devices with limited network resources. While the ac...
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How can I downgrade my account back to Pushy Trial?
To downgrade back to Pushy Trial, please visit the Support page in the dashboard, and click the link next to Cancel Pro Plan. Note: You must delete all apps with more than 100 registered devices be...
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Does Pushy have a bug bounty program?
At this time, we do not have any official bug bounty program. However, if you find any bugs or security vulnerabilities in our product, please contact us, and depending on the severity, we may awar...
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How can I test Web Push integration on my local machine?
Simply integrate our Web Push SDK and create a Pushy app with your production Web Push Hostname. Note: You do not need HTTPS transport for localhost development.
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Why is my credit card being declined (GENERIC_DECLINE)?
Unfortunately, a credit card decline (Authorization error: Generic Decline) means that your card issuer or bank has declined the transaction we're trying to charge to your card. This usually means ...
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Is there a limit on the number of notifications I can send with Pushy?
No, every plan (including Trial) includes unlimited notifications. However, please note the API rate limit of 800 requests per minute for the Pushy API (60 requests per minute for Trial accounts). ...