Pushy Support
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Recent activity by Pushy Support-
Can I track notification delivery?
Absolutely, you can check the delivery status of notifications sent to Android and Electron devices using the Notification Status API. Note: At this time, it is not possible to check the delivery s...
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Why do some Chinese devices fail to receive notifications in the background?
Some Chinese Android manufacturers make use of custom power-saving restrictions that inhibit sending push notifications to your users while your app is in the background, swiped away from recent ap...
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Why are my notifications delayed when my Android app is in the background?
The Pushy SDK for Android provides background push notification delivery, and our founding principle is and always will be to provide highly-reliable notification delivery for your app.However, due...
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Is there an API rate limit?
Yes, there is a default API rate limit of 800 requests per minute (60 requests per minute for Trial accounts) for the Pushy API. Exceeding the limit will cause requests to fail with HTTP error 429 ...
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What is the minimum SDK version supported by the Pushy Android SDK?
The Pushy Android SDK requires minSdkVersion 16 (Android 4.1+).
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What are the networking requirements and firewall rules / ports / IPs / hostnames for devices to connect to Pushy?
Pushy Trial / Pushy Pro require the following outgoing hostname & port combinations to be whitelisted in your network firewall for devices to receive notifications from Pushy:*.pushy.me:443 *.pushy...
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How can I send notifications to Android devices in Doze / power saving mode?
Doze mode and App Standby may temporarily suspend network and background execution for your app when it goes to background and the phone is idle. To ensure your users will be able to receive notifi...
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What permissions does the Pushy Android SDK require?
The following permissions are required by the Pushy Android SDK: android.permission.INTERNET android.permission.WAKE_LOCK android.permission.ACCESS_NETWORK_STATE android.permission.RECEIVE_BOOT_COM...
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Does the Pushy Android SDK depend on Google Play Services?
No, the Pushy Android SDK works on any AOSP Android 4.1+ device with Internet connectivity. Lots of companies use Pushy to add push notification support for AOSP devices that lack Google Play Servi...
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Is there a notification payload size limit?
With Pushy, each push notification is limited to 4kb of stringified JSON payload data. We strongly recommend hosting your large image/content/attachment elsewhere (such as Amazon S3), linking to i...