Pushy Support

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Recent activity by Pushy Support Recent activity Votes
  • How can I send silent / background notifications on iOS?

    Simply pass the  content_available: true  parameter in the Send Notifications API request body and omit the notification object to send a silent notification: { "to": "a6345d0278adc55d3474f...

  • How can I delete or unregister devices?

    There is no way to delete device tokens, even for devices that uninstalled your app.   We keep device tokens valid so that if your app is reinstalled on the same device in the future, we can reassi...

  • How can I support multiple app flavors with Pushy?

    For supporting multiple app flavors (such as dev / test / prod), you have two options:   1) Create additional Pushy apps in the Pushy dashboard for each flavor, configured with each flavor's uniqu...

  • iOS: Pushy.register() callback not invoked

    If the Pushy.register() callback isn't invoked in your iOS app, please ensure your project isn't using any other push notification library, such as Firebase Cloud Messaging, Firebase Auth, APNs, On...

  • How can I resolve the InvalidProviderToken error on iOS?

    It appears your APNs Auth Token, which is used to authenticate with APNs to send notifications, has been revoked in the Apple Developer Center, and this results in the following error when trying t...

  • How can I handle a multi-user scenario with Pushy?

    Pushy assigns your app a device token which doesn't change when a user signs in or out. If another user signs into your app on the same device, they may start receiving notifications meant for the ...

  • How can I downgrade my account back to Pushy Trial?

    To downgrade back to Pushy Trial, please visit the Support page in the dashboard, and click the link next to Cancel Pro Plan. Note: You must delete all apps with more than 100 registered devices be...

  • Does Pushy work in China?

    Yes! Pushy supports notification delivery to Android & iOS devices worldwide including mainland China, and thousands of companies are already using Pushy to deliver notifications reliably in this r...

  • How can I update my credit card on file?

    To update or change your account's payment method / credit card on file, please visit the Billing page in the Pushy Dashboard, and enter the details of the new credit card you wish to be used to pa...

  • Can I disable method swizzling in the iOS SDK?

    Yes, with version 1.0.30 of the Pushy iOS SDK, you can disable AppDelegate method swizzling by calling the following method directly after initializing the Pushy class: // Disable AppDelegate metho...