Pushy Support

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Activity overview

Latest activity by Pushy Support
  • Pushy Support created an article,

    How can I support multiple app flavors with Pushy?

    For supporting multiple app flavors (such as dev / test / prod), you have two options:   1) Create additional Pushy apps in the Pushy dashboard for each flavor, configured with each flavor's uniqu...

  • Pushy Support created an article,

    How can I resolve the InvalidProviderToken error on iOS?

    It appears your APNs Auth Token, which is used to authenticate with APNs to send notifications, has been revoked in the Apple Developer Center, and this results in the following error when trying t...

  • Pushy Support created an article,

    How can I update my credit card on file?

    To update or change your account's payment method / credit card on file, please visit the Billing page in the Pushy Dashboard, and enter the details of the new credit card you wish to be used to pa...

  • Pushy Support created an article,

    Can I disable method swizzling in the iOS SDK?

    Yes, with version 1.0.30 of the Pushy iOS SDK, you can disable AppDelegate method swizzling by calling the following method directly after initializing the Pushy class: // Disable AppDelegate metho...

  • Pushy Support created an article,

    How can I handle a multi-user scenario with Pushy?

    Pushy assigns your app a device token which doesn't change when a user signs in or out. If another user signs into your app on the same device, they may start receiving notifications meant for the ...

  • Pushy Support created an article,

    How can I cancel my Pushy Pro subscription?

    We're sad to see you go. We'd really appreciate it if you could tell us why you decided to cancel your subscription by reaching out. If there's any specific issue you faced, please let us know and ...

  • Pushy Support created an article,

    How can invoices be sent to my company's billing department?

    You can CC additional e-mail addresses to any billing-related e-mails (including monthly invoices) by specifying them in the Billing E-mails field in the Invoices page of the Pushy Dashboard. Separ...

  • Pushy Support created an article,

    Android: Why are unknown devices being registered from the United States?

    When you publish your app to Google Play, Google uses automated testing mechanisms to ensure your app doesn't contain malware and doesn't breach the Google Play Terms of Service.   To do this, your...

  • Pushy Support created an article,

    What do I enter for my credit card zip / postal code?

    Our payment processor requires your postal / ZIP code for verification purposes. If you live in a country or region without zip codes, please enter five zeroes (00000). Note: For Canadian credit/de...

  • Pushy Support created an article,

    Why was I charged after closing my account?

    When you choose to close / delete your account, we specifically mention that doing so will charge the current account balance for that month to your card, and any unpaid invoices from previous mont...