Pushy Support

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Activity overview

Latest activity by Pushy Support
  • Pushy Support created an article,

    How can I cancel my Pushy Pro subscription?

    We're sad to see you go. We'd really appreciate it if you could tell us why you decided to cancel your subscription by reaching out. If there's any specific issue you faced, please let us know and ...

  • Pushy Support created an article,

    How can invoices be sent to my company's billing department?

    You can CC additional e-mail addresses to any billing-related e-mails (including monthly invoices) by specifying them in the Billing E-mails field in the Invoices page of the Pushy Dashboard. Separ...

  • Pushy Support created an article,

    Android: Why are unknown devices being registered from the United States?

    When you publish your app to Google Play, Google uses automated testing mechanisms to ensure your app doesn't contain malware and doesn't breach the Google Play Terms of Service.   To do this, your...

  • Pushy Support created an article,

    What do I enter for my credit card zip / postal code?

    Our payment processor requires your postal / ZIP code for verification purposes. If you live in a country or region without zip codes, please enter five zeroes (00000). Note: For Canadian credit/de...

  • Pushy Support created an article,

    Why was I charged after closing my account?

    When you choose to close / delete your account, we specifically mention that doing so will charge the current account balance for that month to your card, and any unpaid invoices from previous mont...

  • Pushy Support created an article,

    Does Pushy support the FCM notification parameter on Android?

    At this time, Pushy only supports data-payload notifications to Android devices, which are silent by default: { "to": "a6345d0278adc55d3474f5", "data": { "message": "Hello World!" ...

  • Pushy Support created an article,

    Can I deliver notifications to iOS devices without Internet connectivity?

    Yes! In iOS 14, Apple is releasing Local Push Connectivity which finally makes it possible for your iOS app to receive push notifications while offline, without relying on APNs. This is supported w...

  • Pushy Support created an article,

    How can I customize the heartbeat / keepalive interval on Android?

    The heartbeat interval is a mechanism that ensures the background connection to our servers is kept active while your app runs in the background. Increasing the frequency of the keepalive interval ...

  • Pushy Support created an article,

    How much network bandwidth does the Pushy Android SDK consume?

    We use a fine-tuned, minimalistic protocol called MQTT to minimize bandwidth consumption to the fullest extent. This is a protocol built for IoT devices with limited network resources. While the ac...

  • Pushy Support created an article,

    How can I downgrade my account back to Pushy Trial?

    To convert back to Trial, it is a requirement that your account does not have any apps with more than 100 registered devices. You have two options: Ask us to delete the app(s) with more than 100 r...